What is Cere Insight as an agentic AI platform?keyboard_arrow_down
Cere Insight helps enterprises design, deploy, and operate agentic AI assistants that can plan, take actions, and complete workflows across your business systems—securely and at scale—using knowledge (RAG), workflows, and governed tool use.
Who is it for?keyboard_arrow_down
Teams that want production-ready assistants without long build cycles: business units, operations, customer support, HR, IT, sales, and data teams.
What can I build with it?keyboard_arrow_down
Assistants for internal knowledge support, customer service, employee onboarding, ticket triage, report generation, workflow automation, and system-to-system task execution—grounded in your connected knowledge and tools.
Do I need to code to build an assistant?keyboard_arrow_down
No. Business users can create and iterate assistants with a no-code experience—configuring flows with buttons or defining behavior through chat-based setup inside the platform. Engineers can add API-backed tools when you need deeper integrations.
What does “agentic” mean in this context?keyboard_arrow_down
Agentic assistants do not only answer questions—they can follow multi-step plans, use tools, interact with connected systems, and complete tasks end-to-end within the guardrails you define.
How do users interact with the assistants?keyboard_arrow_down
Through chat or guided, button-based experiences—ideal for standard workflows where you want consistent, controlled outcomes.
Can humans take over the conversation when needed?keyboard_arrow_down
Yes. With Live Agent takeover, a human operator can step in seamlessly on the same thread—full context included—to handle complex cases, approvals, or sensitive requests.
How do we monitor performance and adoption?keyboard_arrow_down
Analytics and dashboards surface usage trends, conversation volume, resolution patterns, handover frequency, and engagement metrics so you can continuously improve assistant performance.
Which LLMs do you support?keyboard_arrow_down
You get enterprise access to leading LLM options; model availability depends on your deployment and compliance requirements, so you can balance cost, quality, and governance.
How do you handle security and enterprise governance?keyboard_arrow_down
Cere Insight is built with enterprise-grade controls such as access management, permissioning, and governance features for secure operation in corporate environments. Specific controls can be aligned to your organization’s policies and our security documentation.
Can the assistants connect to our internal tools and data?keyboard_arrow_down
Yes. Assistants can use your approved knowledge sources and tools to retrieve information and perform tasks—always subject to your access rules and governance settings.
How long does it take to go live?keyboard_arrow_down
Many teams launch initial assistants quickly using the no-code builder, then iterate based on analytics and feedback. Timelines vary by use case complexity, integrations, and governance requirements.
Can we start small and scale across departments?keyboard_arrow_down
Yes. Teams often begin with one or two high-impact workflows, then standardize and scale assistants across functions with shared governance and reusable components.
How do we get started?keyboard_arrow_down
Schedule a demo and share your target use cases. We help you define the right setup, run a pilot, and move to production with measurable outcomes.
